Using mail merge in Outlook allows you to create a large number of personalized email messages for each recipient.

Sending personalized emails to your contacts will drive performance and better response rates. If you need to switch from one to the other, simply restart Outlook and choose the correct one.According to a research by McKinsey & Company, seventy-six percent of consumers said that receiving personalized communications was a key factor in prompting their consideration for a brand. When starting Outlook, please ensure to choose the appropriate profile for what you are doing at the time i.e., for day to day working, choose the day-to-day profile (most likely called Outlook), and when you need to send mail merges choose the shared mailbox profile. Restart Outlook and make sure to choose the shared mailbox profile again when prompted.Once the configuration has been set up, click the Finish button.Enter your University email address and another window will open asking for your University password.Click “Sign in with another account” – (The account will need to have permission to access this account).Enter the share emaill address if it is not already populated.Click Next and a new login window will open.Change the email address to the address you are trying to add leave the password information blank

A window will open which has prefilled your name and email address.

Click Add and input a Profile name for the account.

Open ‘Mail (Microsoft Outlook) (32-bit)’‌.

Open Control Panel and change ‘View by’ to ‘Large icons’.

The following instructions guide you through setting up this shared mailbox Outlook profile: Once created, you will be able to open and work from your existing Outlook profile day-to-day or open the shared mailbox Outlook profile when you need to send mail merges from the shared mailbox. As the mail merge feature in Word does not allow you to select a sending email address, some set up is required to force emails to be sent from a shared mailbox. This can be achieved by setting up an alternate Outlook profile with the correct sending settings for the shared mailbox.

Mailmerge